The World Wide Standard ISO 9001 is suitable for any organisation looking to improve the way it operates, regardless of its size or the type of business. It can provide many benefits including consistency, accountability, increased efficiency, fewer problems. It also provides evidence to others that you are operating to a certain standard and by undergoing an independent (third party audit) you can provide your customers with the evidence they require to have assurance in the quality of products / services you supply. It can gain you access to new markets and increase your business turnover.
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Because we offer cost effective and efficient certification audits. We have a vast knowledge of the ISO standards coupled with years of experience in all types if business, industry and commerce.
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ISO 9001 - The History
ISO 9001 is the world’s number one management standard.
Originally created in England to improve the quality of products supplied to the UK Ministry of Defence the concept of quality was taken on board and promoted by the UK Government in the 1960’s.
In 1971 British Standards Institute (BSI) published BS 9000 – the first UK standard for quality assurance.
In 1974 BSI published BS 5179 “Guidelines for Quality Assurance” This meant suppliers could for the first time demonstrate quality assurance to their customers through third-party assessment (certification audits)
In 1979 the real forunner to todays standards was released BS5750. The 2 parts which were most commonly used were BS5750 pt 1– aimed at manufacturing and 5750 pt 2 – aimed at the service industries. This was the standard upon which many if not most of todays quality professionals ‘cut their teeth’
In 1987 the ISO 9000 certification standard was published as ISO 9000 and replaced 5750. It was very similar in structure to BS5750 and was more suited to the actual manufacturing process rather than overall management processes. Again in 2 parts - 9001 aimed at manufacturing and 9001 aimed at the service industries.
In 1994 ISO 9000 undergoes its first overall and becomes ISO 9000 1994. At this point the emphasis is changed from quality control to quality assurance i.e. identify and prevent deviations before they occur. The standard was therefore more pro-active in its approach and not merely a tool for detecting non-conformity, however compliant management systems could be very complex and cumbersome.
In 2000 ISO 9000 was revised for the 2nd time and did away with the different versions (9001 & 9002) and became 9001 with just one version now applicable to all areas of industry. Process management was now the focus with the following core values :
1. Improved consistency with traceability
2. Enhanced customer focus
3. Focused leadership
4. The involvement of people
5. A system approach to management
6. Continual improvement
7. A factual approach to decision making
8. Mutually beneficial supplier relations
ISO 9001 2008 only minor adjustments were made in order to clarify some existing points and strengthen the links with ISO 14001 making it easier to operate a quality management systems and an environmental management system side by side.
ISO 9001 2015 is the latest and current version of the standard. It is the biggest change to the standard since 2000 and marks a change from formally structured and documented systems to placing more emphasis on leadership, management commitment, interested parties, context of the organisation and adopting risk based thinking.